Status Disclosure

Status Disclosure Document

Important information, please read.

Dear Customer

Please read the following document in addition to any other document you may receive from us. You should consider the information given in all documents before signing any finance agreement.

Status Disclosure

Financing your purchase – Frequently Asked Questions

Who Are We?

Octane Ltd

Company Registration Number 11392928.

Our registered address is C/O Devonports LAS Ltd, The Rivendell Centre, White Horse Lane, Maldon, CM9 5QP

Octane Ltd directly authorised and regulated by the Financial Conduct Authority – FCA FRN 912888

Our Privacy policy can be found here:

https://www.octanefinance.co.uk/privacy-policy

What can we do to help finance your purchase?

We are authorised and regulated by the Financial Conduct Authority for credit brokering.

We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. We do not charge a fee for our credit brokering services. We will typically receive commission from the lender we introduce you to, this will be either a fixed fee or a fixed percentage of the amount you borrow. We will advise you of the amount of commission payable to us, how this is derived, and gain your written consent before proceeding.

The lenders we work with may pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to the lender under your credit agreement.

In the first instance we use soft credit search to ensure we place your application with the best lenders. If your credit score indicates that you may receive a better rate from a Prime Lender then we will contact our Prime lending panel on your behalf. Many prime lenders use a hard search – this is part of their established process and may result in more than one hard search being recorded on your credit profile. We will always offer the best rate/ payment possible based on your own personalised results.

Can we give you independent financial advice?

No, we are not independent financial advisers and are unable to give you independent financial advice.

Vulnerable Customers: Octane Ltd are committed to ensure that vulnerable customers are treated according to FCA Guidelines. If you wish to register with Octane Ltd as a Vulnerable Customer please contact us via the contact details below.

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us in the first instance by writing to us at

Octane Ltd, 6 Blenheim Court, Hurricane Way, Wickford, SS11 8YT

or by emailing us at: complaints@octanefinance.co.uk

or by telephoning us on: 01268 211611

You have the right to refer any unresolved complaint to the Financial Ombudsman Service:

Exchange Tower, London, E14 9SR

Web: www.financial-ombudsman.org.uk

Telephone: 0800 0234 567

Text for a call back: 07860 027 586